Password and Account Security Reminder

ANNOUNCE 10/9/2015 1:19:05 PM
Dear Players,

We want your Mabinogi experience to be fun and secure. We’re aware of increased reports regarding compromised accounts, and would like to explain a few measures that you can take to protect your account. If you feel your account might be at risk, please follow these steps to ensure your account safety. Want to know more about account safety? Visit our Security Page for more information.

Keeping Your Account Secure

Even if you already have a strong password, it’s important to consider potential risks to your account. By remembering these risks, you can do your part in keeping your account secure.

  • The GMs and other Nexon employees will never ask for your password
  • If you store your password somewhere, ensure that it is secure
  • Use anti-virus and anti-spyware software frequently
  • Reset your password and second password every 3 months


Creating a Strong Password

Here are some tips to remember when creating a secure password for your account.

  • Use a mixture of case-sensitive, alphanumeric characters
  • Use symbols before, in between, and/or after your password
  • Avoid using dictionary words and sequential numbers or letters
  • Do not use your personal information as your password
  • Make sure that your account and email passwords are different. It is safer to have a different password for every account under your name (Nexon or otherwise)

A good password is something that only you, the user, should know. Remember that an account will no longer be secure once a password is discovered by another party, no matter how reliable and strong the password.

Sincerely,
- The Mabinogi Team -